🔥 FITFUSION STUDIO IS NOW LIVE • Premium Gymwear & Activewear for Men & Women • 🚚 Free Delivery on Orders Above ৳2,999 • ✨ New Arrivals Available Now •
🔥 FITFUSION STUDIO IS NOW LIVE • Premium Gymwear & Activewear for Men & Women • 🚚 Free Delivery on Orders Above ৳2,999 • ✨ New Arrivals Available Now •
Refund & Return Policy
Last Updated: June 2026
At FITFUSION STUDIO, we are committed to delivering premium activewear that meets our quality standards. If you are not completely satisfied with your purchase, please review our refund and return policy below.
Return & Exchange Eligibility
We offer returns or exchanges within 3 days of receiving your order under the following circumstances:
- You received the wrong item.
- You received a damaged or defective product.
- The product has a manufacturing defect.
- You need a size exchange (subject to stock availability).
To be eligible for a return or exchange, the product must:
- Be unused, unworn, and unwashed.
- Have all original tags attached.
- Be returned in its original packaging.
- Be free from stains, odors, or any signs of use.
Size Exchange Policy
We understand that finding the perfect fit is important.
- Size exchanges are available within 3 days of delivery.
- Exchange requests are subject to product availability.
- Customers may need to bear the delivery charges for size exchanges.
We strongly recommend checking our Size Guide before placing an order.
Non-Returnable Items
The following items are not eligible for return or refund:
- Products that have been worn, washed, or altered.
- Products without original tags or packaging.
- Clearance, sale, or promotional items.
- Products damaged due to customer misuse.
Refund Policy
Refunds are only applicable when:
- The ordered product is unavailable after payment.
- A replacement item cannot be provided for a damaged or incorrect product.
- An approved return meets our refund requirements.
Once your return is received and inspected, we will notify you regarding the status of your refund request.
Approved refunds will be processed within 7–10 business days through the original payment method or an agreed alternative method.
Return Process
To request a return or exchange:
- Contact our customer support team within 3 days of receiving your order.
- Provide your order number and clear photos of the product (if applicable).
- Our team will review your request and provide further instructions.
Delivery Charges
- Delivery charges are non-refundable.
- FITFUSION STUDIO will cover return shipping costs for wrong, defective, or damaged products sent by us.
- Delivery charges may apply for size exchanges or customer preference changes.
Need Assistance?
If you have any questions regarding returns, exchanges, or refunds, please contact our customer support team through our official communication channels.
FITFUSION STUDIO
Designed for Confidence. Built for Performance.